Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Katy come from postal codes 77493, 77450 and 77449.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 123,453 ratings
Thank you!
Problems in the last 24 hours in Katy, Texas
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Katy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 06: Problems at Comcast Xfinity
Comcast Xfinity is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Katy, Harris County, Texas
The most recent Comcast Xfinity outage reports came from the following cities:Katy and Sugar Land.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 Katy | Phone | |
| Katy | TV | |
| Sugar Land | Internet | |
| Katy | Phone | |
| Katy | Phone | |
| Sugar Land | Wi-fi |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Katy, Texas
Latest outage, problems and issue reports in Katy and nearby locations:
- Da Inquisitor ₿ (@incujames) reported fromSugar Land, Texas
@calboone @Igottajacob @Xfinity I did try in my pc I just got the same problem.
- garciadadof3! (@Garciadadof3) reported fromKaty, Texas
@Xfinity Can someone please contact me! I’m trying to help a family member set up their new service they’ve already purchased, but need assistance. We’ve called cust ser and waited 8-12 min for the call back, but over an hour later we have nothing. No help from local store either
- garciadadof3! (@Garciadadof3) reported fromKaty, Texas
@fduzant @JuliaMorales Sounded like it was an xfinity issue.
- D (@geauxdj74) reported fromCinco Ranch, Texas
Bad time for a “quick household update” @Xfinity #TheLastDance
- Chuck Brownson (@chuckbrownson) reported fromCinco Ranch, Texas
@comcast where their motto is "our customer service is almost as bad as our internet service."
- Chuck Brownson (@chuckbrownson) reported fromCinco Ranch, Texas
Regular reminder that @comcast is the worst company on the planet.
- Chuck Brownson (@chuckbrownson) reported fromCinco Ranch, Texas
@comcast is the literal worst. Just horrendous always and does nothing to improve their service.
- Chuck Brownson (@chuckbrownson) reported fromCinco Ranch, Texas
@comcast sucks. That's the tweet. Just awful.
- Tom O'Brien Jr. (@TommyOGolf) reported fromSugar Land, Texas
@Xfinity @comcast ARE THE WORST!They interrupt internet service for “scheduled” maintenance AND DONT TELL ANYONE! You guys SUCK! Begging @verizon for their 5g outside the loop!!!!! Xfinity/Comcast Sucks!!!!! Automated system hangs up on you!#WifeWorksAtNight #NeedsInternet!
- Travis Nicholson (@rydclyde) reported fromSugar Land, Texas
@disneyplus @VZWSupport this is easily on the level of poor service one expects from Comcast ... this rollout is 100% garbage
- Aili Toivanen (@ailitoiv) reported fromPecan Grove, Texas
@Xfinity @comcast @comcastcares How do your customers get customer service vs your automated non-helpful systems?
- Marti Smith (@spartimarti) reported fromCinco Ranch, Texas
@comcastcares We have a problem in Katy TX, ESPN 2 is down.....
- Edgar David (@edgardavid84) reported fromCinco Ranch, Texas
@HyvonenLarry @comcastcares So definitely when you get here I wont be coming back. Lost a customer over $10. Good job
- Chuck Brownson (@chuckbrownson) reported fromCinco Ranch, Texas
Daily reminder that @comcast is terrible.
- Lowell A. Doringo (@LoloDoringo) reported fromCinco Ranch, Texas
@Xfinity Damn it...I’m not crying, you’re crying!!!
- Blair Henderson, MS, EP-C (@Blairthetrainer) reported fromSugar Land, Texas
@comcast There isn’t an outage
- Danh Phan (@maydaydphan) reported fromMission Bend, Texas
@Xfinity get yo sh*t together. #comcastdown
- Blair Henderson, MS, EP-C (@Blairthetrainer) reported fromSugar Land, Texas
I called @comcast customer support because my internet is out. They told me unplug it and plug it back in. I told them I did it already they said do it again then got off the before the lights even came on. Now I’m still without service.
- marmar (@yungmarlyn) reported fromFour Corners, Texas
xfinity is f*cking terrible
- Todd Harris (@rubeharris) reported fromSugar Land, Texas
@Xfinity you’re killing me! The amount of money that is charged and service has been more off than on this weekend. Hard to do virtual schoolwork without your service. Help!
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Tom Philand (@TMPhiland) reported
@nbanuggets @GregEnDen @AltitudeTV Not a single RSN, here in Denver or in any other part of the country, could operate in that fashion. You might say who cares, but Comcast owns and operates 7 RSNs. They know this to be a fact. Even so, they choose to isolate Denver and treat it differently. Fans are pissed.
- papa's boy (@TravisL_Harris) reported
@MrSwanRonson @Xfinity Always different issues this time each channel said “This requires a subscription”
- Milk Plate (@BlazeGamer_YT) reported
@shortstack812 @co*ker_mark @Xfinity Bro it’s not his fault you’re having problems
- Tom Philand (@TMPhiland) reported
@ScubaPrice84 @AltitudeTV @RadioMoser The network is carried by other providers. Saying that we fully recognize that asking fans to change providers isn't fair to them. With contracts and bundled pricing, that is an unfair burden. I'm curious, does Comcast have any accountability or obligations in your eyes?
- Swan Ronson (@MrSwanRonson) reported
@TravisL_Harris @Xfinity It does okay at my house by Reservoir. What issues you experiencing? I do a lot of gaming so maybe I can help.
- Courtney Williams (@cwdaphotog) reported
@Xfinity I need y'all to call me immediately! Why are my channels not working?!?!?!
- Tom Philand (@TMPhiland) reported
@AaronBeaty6 @CbassNorris1731 @AltitudeTV I know that ownership cares about the fans of this region. They continue to operate and fund this network. We continue to seek broadcast partners. We ask that Comcast offer us terms similar to those they provide every other RSN they own or carry. Why treat Denver differently?
- lukenessmonster (@luketolson) reported
@RussoHockey @BallySportsNOR @NHLNetwork Anyone else having problems with their BSN broadcast tonight on Xfinity? I’ve got nothing.
- Steve #BroncosCountry (@lanchefan1) reported
@jamesmerilatt And how many people are really watching a HORRIBLE Rockies team on the other RSN? Compare the two.And if it's viewership that Comcast is so concerned about, how do the justify blocking @MSGNetworks ??
- Charron Elliott🤴🏾🏁 ♊ (@CharronElliott1) reported
Who scored the first points for the #Pacers ?? My damn Xfinity went out lol
